Terms of Service

Effective Date: January 25, 2026

1. Definitions

In these Terms of Service ("Terms"), unless the context requires otherwise:

  • "Agreement" means these Terms, together with any applicable Order Form, Data Processing Agreement, and incorporated policies.
  • "Authorized User" means any individual who is authorized by Customer to access and use the Service under Customer's subscription.
  • "Customer" or "you" means the entity or individual that has entered into this Agreement with DscvryAI.
  • "Customer Data" means all electronic data, content, and documents submitted by Customer or Authorized Users to the Service, including but not limited to contracts, legal documents, and related information.
  • "DscvryAI", "we", "us", or "our" means REDSCVRY TECHNOLOGY PRIVATE LIMITED, the provider of the Axiom Service.
  • "Intellectual Property Rights" means all patent rights, copyright rights, trademark rights, trade secret rights, and any other intellectual property rights recognized in any jurisdiction worldwide.
  • "Order Form" means any ordering document, online subscription process, or purchase order specifying the Services to be provided under this Agreement.
  • "Service" or "Axiom" means the Axiom Word Plugin software-as-a-service offering, including all related APIs, integrations, documentation, and support services.
  • "Subscription Term" means the period during which Customer has paid for access to the Service, as specified in the applicable Order Form.

2. Acceptance of Terms

By installing, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into this Agreement on behalf of an organization, you represent and warrant that you have the authority to bind such organization to these Terms.

If you do not agree to these Terms, you must not install, access, or use the Service. Your continued use of the Service following any modification to these Terms constitutes acceptance of the modified Terms.

3. Enterprise Subscription Terms

3.1 Subscription Model

The Service is provided on a subscription basis. Access to the Service requires a valid subscription, which may be purchased directly from DscvryAI or through an authorized reseller. Subscription tiers may include individual, team, and enterprise plans with varying features and seat allocations.

3.2 Seat Licensing

Enterprise subscriptions are licensed on a per-seat basis. Each seat entitles one Authorized User to access the Service. Customers may not share seat credentials among multiple individuals. Additional seats may be purchased at any time during the Subscription Term at the then-current pricing.

3.3 Billing and Payment

Fees are due in advance for each billing period (monthly or annual, as specified in the Order Form). All fees are non-refundable except as expressly provided herein. Subscription renewals are automatic unless Customer provides written notice of non-renewal at least thirty (30) days prior to the end of the then-current Subscription Term.

3.4 Taxes

All fees are exclusive of applicable taxes. Customer is responsible for all applicable taxes, including sales, use, VAT, GST, and similar taxes, except for taxes based on DscvryAI's net income.

4. License Grant and Restrictions

4.1 License Grant

Subject to Customer's compliance with these Terms and payment of all applicable fees, DscvryAI grants to Customer a limited, non-exclusive, non-transferable, non-sublicensable license to access and use the Service during the Subscription Term solely for Customer's internal business purposes in accordance with the documentation.

4.2 Use Restrictions

Customer shall not, and shall not permit any third party to:

  • Copy, modify, adapt, translate, or create derivative works based on the Service;
  • Reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code, algorithms, or underlying ideas of any portion of the Service;
  • Access the Service in order to build a competitive product or service, or copy any features, functions, or graphics of the Service;
  • Use the Service to process data on behalf of any third party other than Authorized Users;
  • Rent, lease, lend, sell, resell, assign, sublicense, or otherwise transfer rights to the Service;
  • Remove, alter, or obscure any proprietary notices on the Service;
  • Use the Service in any manner that could damage, disable, overburden, or impair any DscvryAI server, or the networks connected to any DscvryAI server;
  • Use any robot, spider, scraper, or other automated means to access the Service for any purpose;
  • Transmit any viruses, worms, defects, Trojan horses, or other items of a destructive nature;
  • Violate any applicable local, state, national, or international law, regulation, or order.

5. Important Disclaimer: Not Legal Advice

CRITICAL NOTICE: Axiom is an AI-powered productivity tool, not a law firm, lawyer, or substitute for professional legal counsel.

The Service provides automated analysis, drafting suggestions, research assistance, and other AI-generated outputs using artificial intelligence technologies. The Service does not provide legal advice, and no attorney-client relationship is created between you and DscvryAI.

You acknowledge and agree that:

  • All AI-generated outputs are suggestions and must be reviewed, verified, and approved by qualified legal professionals before use;
  • You are solely responsible for all legal decisions and the content of any documents created using the Service;
  • AI technologies may produce inaccurate, incomplete, or inappropriate outputs, including "hallucinations" or fabricated references;
  • The Service is not a substitute for the advice, judgment, and expertise of a licensed attorney;
  • You should consult with qualified legal counsel regarding any specific legal questions or matters.

DscvryAI expressly disclaims any liability arising from your reliance on AI-generated outputs without proper professional review.

6. User Accounts and Authentication

6.1 Account Registration

To access the Service, each Authorized User must create an account or authenticate through Customer's identity provider. Users must provide accurate and complete information during registration and keep such information current.

6.2 Single Sign-On (SSO)

Enterprise customers may configure the Service to authenticate users via Microsoft Azure Active Directory (Entra ID) or other supported identity providers. Customer is responsible for managing user access and permissions within their identity provider.

6.3 Account Security

Customer is responsible for maintaining the confidentiality of all account credentials and for all activities that occur under Customer's accounts. Customer must immediately notify DscvryAI of any unauthorized use of any account or any other breach of security.

6.4 Administrator Controls

Enterprise customers may designate administrators who have elevated privileges to manage organizational settings, user access, audit logs, and governance policies. Administrators are responsible for configuring and maintaining appropriate access controls.

7. Data Processing and Security

7.1 Zero Data Retention Architecture

The Service is designed with a "Zero Data Retention" architecture for document content. Customer Data processed by our AI systems is handled in-memory and is not persistently stored after the processing session ends. We do not use Customer Data to train, improve, or develop our AI models.

7.2 Data Processing Agreement

To the extent that DscvryAI processes personal data on behalf of Customer, such processing shall be governed by the Data Processing Agreement ("DPA"), which is incorporated into and forms part of this Agreement. The DPA is available upon request for enterprise customers.

7.3 Security Measures

DscvryAI implements and maintains appropriate technical and organizational security measures designed to protect Customer Data, including:

  • Encryption of data in transit using TLS 1.3;
  • Edge processing via Cloudflare Workers for reduced latency and enhanced security;
  • Regular security assessments and penetration testing;
  • Access controls and authentication mechanisms;
  • Comprehensive audit logging capabilities.

7.4 Subprocessors

Customer acknowledges that DscvryAI utilizes third-party subprocessors to provide certain aspects of the Service, including but not limited to Google (for AI model inference via Gemini) and Cloudflare (for infrastructure and security). A current list of subprocessors is available upon request.

8. Intellectual Property Rights

8.1 DscvryAI IP

DscvryAI and its licensors retain all right, title, and interest in and to the Service, including all software, algorithms, AI models, user interfaces, designs, documentation, and all related Intellectual Property Rights. Nothing in this Agreement transfers any ownership of DscvryAI IP to Customer.

8.2 Customer IP

Customer retains all right, title, and interest in and to Customer Data, including all documents, content, and work product created by Customer using the Service. DscvryAI claims no ownership over Customer's legal work product or confidential information.

8.3 Feedback

If Customer provides any suggestions, ideas, enhancement requests, or other feedback regarding the Service ("Feedback"), DscvryAI may freely use, copy, disclose, license, distribute, and exploit such Feedback in any manner without any obligation, royalty, or restriction.

9. Confidentiality

9.1 Definition

"Confidential Information" means all non-public information disclosed by one party to the other that is designated as confidential or that, given the nature of the information or circumstances of disclosure, should reasonably be understood to be confidential. Customer Data shall be deemed Customer's Confidential Information.

9.2 Obligations

Each party agrees to: (a) use Confidential Information only as necessary to exercise its rights and perform its obligations under this Agreement; (b) maintain the confidentiality of Confidential Information using at least the same degree of care it uses to protect its own confidential information, but no less than reasonable care; and (c) not disclose Confidential Information to any third party except as expressly permitted herein.

9.3 Exceptions

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed by the receiving party without use of Confidential Information; or (d) is rightfully obtained from a third party without restriction on disclosure.

10. Acceptable Use Policy

Customer agrees that it and its Authorized Users shall not use the Service to:

  • Generate, store, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable;
  • Create fraudulent, deceptive, or illegal legal documents or instruments;
  • Violate or infringe upon the Intellectual Property Rights or privacy rights of any third party;
  • Engage in any activity that facilitates money laundering, terrorist financing, or other financial crimes;
  • Circumvent or disable any security features or access controls of the Service;
  • Share account credentials with unauthorized individuals or entities;
  • Access accounts or data of other customers without authorization;
  • Use the Service in any manner that could damage, disable, or impair the Service;
  • Violate any applicable laws, regulations, or professional rules of conduct.

DscvryAI reserves the right to suspend or terminate access to the Service immediately upon discovering any violation of this Acceptable Use Policy.

11. Service Level Agreement

11.1 Availability Target

DscvryAI shall use commercially reasonable efforts to make the Service available with a monthly uptime percentage of at least 99.5% ("Availability Target"). "Uptime" means the percentage of time during which the Service is operational and accessible.

11.2 Exclusions

The Availability Target does not apply to: (a) scheduled maintenance windows (with at least 24 hours' advance notice); (b) force majeure events; (c) failures due to Customer's equipment, software, or network connections; (d) abuse or excessive usage patterns; or (e) features labeled as "beta" or "preview."

11.3 Service Credits

If DscvryAI fails to meet the Availability Target in any calendar month, eligible enterprise customers may request service credits as set forth in the applicable Service Level Agreement. Service credits are Customer's sole and exclusive remedy for any failure to meet the Availability Target.

12. Warranties and Disclaimers

12.1 Limited Warranty

DscvryAI warrants that: (a) the Service will perform substantially in accordance with the applicable documentation during the Subscription Term; and (b) it has implemented reasonable administrative, physical, and technical safeguards to protect Customer Data.

12.2 Disclaimer of Warranties

DISCLAIMER: EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH IN SECTION 12.1, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DSCVRYAI EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ALL WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

DSCVRYAI DOES NOT WARRANT THAT: (A) THE SERVICE WILL MEET YOUR SPECIFIC REQUIREMENTS; (B) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (C) THE RESULTS OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (D) ANY AI-GENERATED OUTPUTS WILL BE FREE FROM ERRORS, OMISSIONS, OR INACCURACIES; OR (E) ANY ERRORS IN THE SERVICE WILL BE CORRECTED.

13. Limitation of Liability

13.1 Exclusion of Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER OR TO ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

13.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL CUMULATIVE LIABILITY OF DSCVRYAI TO CUSTOMER FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY CUSTOMER TO DSCVRYAI DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

13.3 Exceptions

The limitations in this Section 13 shall not apply to: (a) Customer's payment obligations; (b) either party's breach of confidentiality obligations; (c) either party's indemnification obligations; or (d) either party's gross negligence or willful misconduct.

13.4 Basis of the Bargain

Customer acknowledges that the limitations of liability set forth in this Section 13 are an essential element of the bargain between the parties and that DscvryAI would not have entered into this Agreement without such limitations.

14. Indemnification

14.1 DscvryAI Indemnification

DscvryAI shall defend, indemnify, and hold harmless Customer from and against any third-party claim, suit, or proceeding alleging that Customer's authorized use of the Service infringes or misappropriates such third party's Intellectual Property Rights, and shall pay any damages finally awarded against Customer (or the amount of any settlement approved by DscvryAI) with respect to such claim.

14.2 Customer Indemnification

Customer shall defend, indemnify, and hold harmless DscvryAI from and against any third-party claim, suit, or proceeding arising from: (a) Customer Data; (b) Customer's breach of this Agreement; (c) Customer's violation of applicable laws; or (d) Customer's negligence or willful misconduct.

14.3 Indemnification Procedures

The indemnifying party's obligations are conditioned upon: (a) prompt written notice of the claim; (b) sole control over the defense and settlement; and (c) reasonable cooperation from the indemnified party. The indemnified party may participate in the defense at its own expense.

15. Term and Termination

15.1 Term

This Agreement commences on the date Customer first accepts these Terms and continues until all subscriptions expire or are terminated.

15.2 Termination for Convenience

Either party may terminate this Agreement at the end of the then-current Subscription Term by providing written notice at least thirty (30) days prior to the end of such term.

15.3 Termination for Cause

Either party may terminate this Agreement immediately upon written notice if the other party: (a) materially breaches this Agreement and fails to cure such breach within thirty (30) days after receiving written notice; or (b) becomes insolvent, makes an assignment for the benefit of creditors, or becomes subject to bankruptcy or similar proceedings.

15.4 Effects of Termination

Upon termination or expiration: (a) all licenses granted hereunder shall immediately terminate; (b) Customer must cease all use of the Service; (c) each party shall return or destroy the other party's Confidential Information upon request; and (d) Customer's data export rights, if any, shall be exercisable for a period of thirty (30) days following termination.

15.5 Survival

The following sections shall survive any termination or expiration of this Agreement: Definitions, Intellectual Property Rights, Confidentiality, Disclaimers, Limitation of Liability, Indemnification, and General Provisions.

16. Modifications to Terms

DscvryAI reserves the right to modify these Terms at any time. We will provide notice of material changes by: (a) posting a notice on our website; (b) sending an email to the address associated with your account; or (c) through the Service interface.

For enterprise customers with executed Order Forms, modifications to these Terms shall not materially diminish Customer's rights during the then-current Subscription Term without Customer's written consent.

Your continued use of the Service following the effective date of any modifications constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of the Service.

17. Dispute Resolution and Arbitration

17.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, the parties agree to first attempt to resolve any dispute informally. A party asserting a dispute shall provide written notice to the other party describing the dispute in reasonable detail. The parties shall negotiate in good faith to resolve the dispute for a period of at least thirty (30) days.

17.2 Binding Arbitration

Any dispute, controversy, or claim arising out of or relating to this Agreement that cannot be resolved through informal negotiation shall be finally resolved by binding arbitration. The arbitration shall be conducted in accordance with the rules of the Singapore International Arbitration Centre (SIAC). The seat of arbitration shall be Singapore. The language of arbitration shall be English. The arbitral award shall be final and binding.

17.3 Class Action Waiver

YOU AND DSCVRYAI AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both parties agree otherwise, the arbitrator may not consolidate more than one person's claims.

17.4 Exceptions

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its Intellectual Property Rights or Confidential Information.

18. Governing Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of laws principles. For any disputes not subject to arbitration, the parties consent to the exclusive jurisdiction and venue of the courts of Singapore.

The United Nations Convention on Contracts for the International Sale of Goods shall not apply to this Agreement.

19. General Provisions

19.1 Entire Agreement

This Agreement, together with all Order Forms and incorporated documents, constitutes the entire agreement between the parties regarding its subject matter and supersedes all prior or contemporaneous agreements, proposals, or representations, written or oral.

19.2 Severability

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

19.3 Waiver

No waiver of any provision of this Agreement shall be effective unless in writing and signed by the waiving party. No failure or delay in exercising any right shall operate as a waiver thereof.

19.4 Assignment

Customer may not assign or transfer this Agreement or any of its rights or obligations without DscvryAI's prior written consent. DscvryAI may assign this Agreement in connection with a merger, acquisition, or sale of all or substantially all of its assets.

19.5 Notices

All notices under this Agreement shall be in writing and sent to the addresses specified in the Order Form or to such other address as either party may designate in writing. Notices may be delivered by email, courier, or certified mail.

19.6 Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, strikes, government actions, power failures, or Internet disturbances.

19.7 Independent Contractors

The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship between the parties.

19.8 Export Compliance

Customer agrees to comply with all applicable export and import control laws and regulations. Customer shall not export, re-export, or transfer the Service to any prohibited country, entity, or individual without appropriate authorization.

20. Contact Information

If you have any questions about these Terms of Service, please contact us at:

REDSCVRY TECHNOLOGY PRIVATE LIMITED
Email: axiom@dscvryai.com